Are vehicles and passengers insured?

Passenger safety is non-negotiable for us. Every vehicle in our fleet carries — beyond the legally required traffic insurance — comprehensive (kasko) and personal-accident insurance; these policies cover passengers. In the case of an incident, both material and bodily passenger policies kick in; the process is handled jointly by the insurance providers and our operations team. If you need a copy of the insurance certificate (for example because your travel insurance from abroad asks for it), you can request it after booking and we will email it to you.